Shipping and returns
Shipping in metropolitan France is charged 4.90€ and is free for all orders from 65€. The delivery time is 3 to 5 working days depending on the date of the order.
Shipping in Europe is charged 8.90€ and is free for all orders above 80€.
Shipping in the rest of the world is charged 15€ and is free for all orders above 150€.
Deliveries are from Monday to Friday, 8 am to 6 pm. Therefore, you will need to provide a reliable delivery address where a person will be available to receive the order. If you are not available, the carrier will leave a transit advice note with all the necessary information. You can also contact the carrier directly and arrange another delivery date with him.
When placing your order, do not forget that we do not deliver on public holidays and weekends.
If you are not satisfied with one of the items you have ordered, you can send us a return request at firstname.lastname@example.org stating the reason for the return with the order number.
By making a return you will have the choice between requesting a refund or an exchange.
The product must be unused and in its original box. The period for returning a product is 15 days starting at the date of reception of the product. The product must not have been worn, washed or damaged, as it may not be accepted. The reimbursement takes place within a period of 5 working days upon reception.